Return & Exchange Policy – kurukurushoes.com
At kurukurushoes.com, we want you to love your purchase. If you’re not completely satisfied, we’re happy to make it right through our hassle-free return and exchange process.
Return Policy
You may return unworn items within 45 days of delivery for a refund or exchange. All products must be in their original condition and packaging, free of any visible wear or damage. Once your return is received and inspected, we’ll process your refund to the original method of payment.
To start a return, please visit kurukurushoes.com and access our return request page. Follow the step-by-step instructions to submit your return and print your prepaid shipping label. Shipping fees are non-refundable.
Exchange Policy
If you’d like to exchange your product for a different size, color, or style, we’re happy to help. Exchanges are subject to availability. Simply visit kurukurushoes.com and choose “Exchange” when initiating your request. Once your original item is received and inspected, your replacement order will be shipped out.
Defective or Incorrect Items
If you receive a defective or incorrect item, please submit a claim through kurukurushoes.com immediately after receiving your order. We will review the issue and arrange a replacement or refund as soon as possible.
Refunds
After your return is approved and processed, please allow up to 10 business days for the refund to appear on your original payment method. Depending on your bank or credit card provider, processing times may vary.
Final Sale Items
Items marked as Final Sale cannot be returned or exchanged unless defective or damaged upon arrival.
Important Notes
- Returns must include the original packaging.
- Gift cards and promotional items are not eligible for returns.
- We recommend using the provided prepaid label to ensure tracking and safe delivery of your return.
Thank you for shopping with kurukurushoes.com. We appreciate your trust and are dedicated to ensuring every step you take in our footwear brings comfort and confidence.